"There is only one boss. The customer. And he can fire everyone from the chairman down, simply by spending his money somewhere else."
Sam Walton, 1977
Mr Walton's words have never rung truer! Today’s customer is educated and demanding. They want the best service (pre- and post-sale), the best product and the best value for money. They also have more service providers to choose from, which all makes doing business that much more difficult. That's why you need EC, and our cloud CRM - we make things easier for customers, and businesses.
See how we are helping our customers to make things easier...
"This neat CRM tool assists us to keep a handle on our clients, suppliers and prospects, and monitors each interaction with our business. The system is user-friendly and has many features which assists any user to get around with ease. The team at EC are also a bunch of really professional and friendly folks and make any customer query seem a breeze. They also offer training in layman’s terms."
EC have been very supportive at all times from a service point of view and have always had a backup plan to assist our needs when required. The CRM System itself is extremely effective as well as user friendly and may be uniquely tailor made to suit the company’s requirements. I would recommend Enterprise Cloud to implement their CRM System to other companies in the future."
Client Engagement Services
"EC helped us identify our business processes and to apply these processes within the application to suit our custom needs. From importing leads, qualifying them, and then producing. With this system we can now monitor the sales process from logging activity, importing leads, qualifying them, drafting and approving quotes as well as drawing reports and identifying trends. We would recommend the solution to any company that want to move to an electronic sales system."