Why 3.8 Million Users Worldwide Love Microsoft Dynamics CRM
Microsoft Dynamics CRM is immersed within Outlook – the application your people probably use every day. Emails, appointments, tasks and contacts are flawlessly and effortlessly sync’ed.
Want automated notifications? Want custom fields on your forms? Want custom reporting? No problem! Enterprisecloud will work with you to tailor make your CRM to your business’ unique processes.
With Enterprisecloud (Microsoft SA’s Go-To Partner for Cloud CRM implementations), you can access your CRM from anywhere, any time you like (securely). We take care of the complex IT, you use CRM.
What is CRM?
Customer Relationship Management (CRM) is a widely- implemented strategy for managing a company’s interactions with customers (or clients) and prospects. It involves using technology to organise, automate, and synchronise business processes—principally in the disciplines of sales, marketing, customer service, and technical support. The overall goals are to find, attract, and win new clients, nurture and retain those the company already has, entice former clients back into the fold, and reduce the costs of marketing and client service. Customer Relationship Management describes a company-wide business strategy including customer-interface departments as well as other departments. Measuring and valuing customer relationships is critical to implementing this strategy.
Don’t have a CRM system? You might need to get back in control!
Will you make your sales number this year?
What is the cost of an unhappy customer?
Customers are looking, but are they finding you?
Think you don’t need a CRM system? Consider these stats…
Percentage of quotes (on average) that are not followed up on. Are you leaving money on the table?
The percentage of customers who are willing to pay more for a better experience. Is your service good enough?
Of customers today complain about products and services on social networks. What are they saying about you?
Buyers are more than 50% through the sales cycle before they even talk to you! What do they know about you?
Our sales force is automated
Justin Hobday, NOSA
Effective CRM, great support
Gailynne Peters, BankservAfrica
We have a handle on our clients
Patricia Utton, Purple Frog
Contact us today for CRM best practice and better results
Don’t wait any longer – the sooner you get in touch, the sooner we can help you to find, win and service more customers.