About Us

About Us

Welcome to EC.
We work with innovative and forward-thinking companies who want to embrace technology to help them be better than they ever imagined they could be.

Our purpose is to transform our customers’ businesses to be better than they ever imagined they could be. In order to achieve this purpose, we: Invest heavily in the development of competent software engineers and solutions professionals; Partner with the world’s leading software vendors in the realms of Customer Relationship Management (CRM), Customer Engagement Management (CEM), and Marketing Automation; and Work collaboratively with our customers to establish a solution roadmap that will unlock value for all stakeholders along every step of their digital transformation journey.

Are you ready to meet us?

We want to meet you and understand your business, so that we can consult with you and guide you on how to amplify your customer experience team to perform better than you ever imagined!

SCHEDULE AN APPOINTMENT

Are you ready to meet us?

We want to meet you and understand your business, so that we can consult with you and guide you on how to amplify your customer experience team to perform better than you ever imagined!

SCHEDULE AN APPOINTMENT

Our Story

We began the business in 2011, and had one goal – to make enterprise-grade CRM software accessible and affordable. We leveraged the (then) new paradigm that was cloud computing to achieve the right economies of scale that enabled us to provide Microsoft Dynamics CRM software to customers of any size as a low per-user-per-month expense, rather than through expensive capital outlays. But getting the software into the hands of our customers was just the first step.

Acquiring, managing and keeping customers can be an incredibly difficult thing to do, no-matter what size business you run. Technology is moving at a blistering pace, and bringing with it new competitive landscapes, and higher customer expectations. To meet the vast array of needs our customers have, EC have built up arguably the most technically competent Microsoft Dynamics CRM (365) team on the African continent. We take on those challenges that seem insurmountable, and partner with our customers to drive real, measurable value back to stakeholders.

During the last 7 years, we have performed over 150 successful CRM software implementations in some of the country’s leading brands across diverse industries like: Financial Services, Banking, Professional Services, Business Services, Distribution, Manufacturing, Media, Technology and Higher Education. If you are just starting out on your CRM journey, or want to transform your business to serve the new digital customer of today, EC will guide you on your journey.

These brands trust us, so can you

Brands who trust us
Brands who trust us

“I know what a dependable vendor means and all the qualities that a vendor must possess can be found in the operations staff as well as the executives of EC. EC most definitely meets our strategic business needs. As a vendor, they value time, money and delivery. They deliver on deadlines within the agreed time-frames and with exceptional quality.”

Anita Greyvenstein

Platforms we work with