About Shaun Dale

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Customer service and employee engagement are different sides of the same coin

Published by Shaun Dale on the 28th of March 2018. Most business owners would agree that the customer service experience is among the most important aspects of running a successful business. However, when it comes to customer service, there is an overwhelming sense of frustration – from employees and customers alike [...]

Customer service and employee engagement are different sides of the same coin2018-04-03T09:19:42+00:00