Customer Experience Solution Symbol

B2B Digital Commerce

Enabling digital transactions between businesses

B2B Sales Management Solution Symbol

B2B Digital Commerce

Enabling digital transactions between businesses 

B2B Sales Management Solution Symbol

B2B Digital Commerce

Enabling digital transactions between businesses
WE KNOW YOU FACE MANY CHALLENGES

B2B organisations are gearing up their online buying and selling game to ensure business continuity going forward. From procurement purchases to wholesale selling, buyers are preferring to go digital. Signs of these challenges might signal a need for this solution…

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WE KNOW YOU FACE MANY CHALLENGES

B2B organisations are gearing up their online buying and selling game to ensure business continuity going forward. From procurement purchases to wholesale selling, buyers are preferring to go digital. Signs of these challenges might signal a need for this solution…
WE KNOW YOU FACE MANY CHALLENGES
B2B organisations are gearing up their online buying and selling game to ensure business continuity going forward. From procurement purchases to wholesale selling, buyers are preferring to go digital. Signs of these challenges might signal a need for this solution…
B2B Digital Commerce can be used to enhance the customer buying process or even elevate internal purchasing processes.

Quote Generation

Procurement Portal

How it can be used to enhance the client experience:

Dynamics 365

Deliver consistent, frictionless engagement across all available channels.

Portal

Guide the customer experience, make it secure, compliant, and personal.

Chatbot

Start with a self-help bot conversation, then hand-over to a human if needed.

How it can be used to enhance the employee experience:

Dynamics 365

Deliver seamless interactions between employees, suppliers and contractors.

Portal

Digitise and accelerate internal service delivery in support of the larger business.

Chatbot

Start with a self-help bot conversation, then hand-over to a human if needed.

Watch more about what B2B Commerce is:

74%

percent increase in sales processed through commerce sites, log-in portals and e-marketplaces.

Challenges

Benefits

Solution Overview

B2B Digital Commerce can be used to enhance the customer buying process or even elevate internal purchase processes.

Quote Generation

Procurement Portal

“We’ve seen a significant drop in support costs, because all our franchisees, retailers, and wholesalers now have self-service access to order reports, customer return data, marketing materials, jewelry specs, and other information that they used to have to ask customer service representatives to provide.“
Phillip R. Kennedy
Director of Information Technology

How it can be used to enhance the client experience:

Dynamics 365

Deliver consistent, frictionless engagements across all channels.

Portal

Guide the customer experience, while making it secure, compliant, and personalised.

Chatbot

Start with a self-help bot conversation, then hand-over to a human if needed.

Watch more about what B2B Digital Commerce is:

B2B Digital Commerce can be used to enhance the customer buying process or even elevate internal purchases, for e.g., laptops, desks, marketing supplies etc.

Quote Generation

Procurement Portal

“We’ve seen a significant drop in support costs, because all our franchisees, retailers, and wholesalers now have self-service access to order reports, customer return data, marketing materials, jewelry specs, and other information that they used to have to ask customer service representatives to provide.“
Phillip R. Kennedy
Director of Information Technology

How it can be used to enhance the client experience:

Dynamics 365

Aliquam erat volutpat. Nam dui mi, tincidunt quis, accumsan porttitor, facilisis luctus, metus.

Aliquam erat volutpat. Nam dui mi, tincidunt quis, accumsan porttitor, facilisis luctus, metus.

Portal

Guide the customer experience, make it secure, make it compliant, make it personalised.

Chatbot

Start with a self-help bot conversation, then hand-over to a human if need be.

How it can be used to enhance the employee experience:

Dynamics 365

Aliquam erat volutpat. Nam dui mi, tincidunt quis, accumsan porttitor, facilisis luctus, metus.

Portal

Digitise and accelerate internal service delivery in support of larger business.

Chatbot

Start with a self-help bot conversation, then hand-over to a human if need be.

Watch more about what B2B Commerce is:

Digitally transform your business

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Digitally transform your business

Book a Virtual Meeting

Digitally transform your business

Book a Virtual Meeting
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