Solutions

Do you have challenges serving customers’ needs?

There’s a good chance we’ve helped other companies, like you, to overcome these challenges.

Solutions

Do you have challenges serving customers’ needs?

There’s a good chance we’ve helped other companies, like you, to overcome these challenges.

Solutions

Do you have challenges serving customers’ needs?

There’s a good chance we’ve helped other companies, like you, to overcome these challenges.

Enable Always-On Service

Whether teams service the client, or the business itself, they need fitting technology to respond, prioritise and resolve issues and queries efficiently. Enjoy streamlined processes, optimised ticketing, and higher productivity with these Microsoft Dynamics 365 solutions.

IT Service Management

IT Service Management

In our experience, aligning the service delivery activities of the IT Department with the needs of the business isn’t always easy. High operational costs, lost tickets and lengthy resolution times can be tackled with this tried and tested solution.
How We Can Help
B2B Sales Management Solution Symbol

Field Service

Do you have a fully functioning field service team that is efficiently servicing customers with the correct equipment, preventing machinery failures before they happen, and giving customers the right information at the right time? This solution helps you do just that…
How We Can Help
Talent Management Solution Symbol

Customer Service

Give your customers the digital customer experience they expect, meeting them on the channels of their choice – Facebook, WhatsApp, Portal, Email, or any other communication platform.  Tracking and resolving queries efficiently, adding SLAs to ensure healthy resolution times and implementing an effective knowledge base are just a few of the features of this solution.
How We Can Help
B2B Sales Management Solution Symbol

Customer Experience

The customer experience is the impression you leave with your customer when they engage with you or your company. It’s the entire connection your organisation makes with people from every touchpoint you have with them. Do this badly, you’re toast. Do this well, and your customers will be impressed.
How We Can Help

Enable Always-On Service

Whether teams service the client, or the business itself, they need fitting technology to respond, prioritise and resolve issues and queries efficiently. Enjoy streamlined processes, optimised ticketing, and higher productivity with these Microsoft Dynamics 365 solutions.

IT Service Management

IT Service Management

In our experience, aligning the service delivery activities of the IT Department with the needs of the business isn’t always easy. High operational costs, lost tickets and lengthy resolution times can be tackled with this tried and tested solution.
How We Can Help
B2B Sales Management Solution Symbol

Field Service

Do you have a fully functioning field service team, efficiently servicing customers with the correct equipment, preventing machinery failures before they happen and giving customers the right information at the right time. Or are you battling with some field service issues?
How We Can Help
Talent Management Solution Symbol

Customer Service

Give your customers the digital customer experience they expect, meeting them on the channels of their choice – Facebook, WhatsApp, Portal, Email, or any other communication platform.  Tracking and resolving queries efficiently, adding SLAs to ensure healthy resolution times and implementing an effective knowledge base are just a few of the features of this solution.
How We Can Help
B2B Sales Management Solution Symbol

Customer Experience

The customer experience is the impression you leave with your customer when they engage with you or your company. It’s the entire connection your organisation makes with people from every touchpoint you have with them. Do this badly, you’re toast. Do this well, and your customers will be impressed.
How We Can Help

Enable Always-On Service

Whether teams service the client, or the business itself, they need fitting technology to respond, prioritise and resolve issues and queries efficiently. Enjoy streamlined processes, optimised ticketing, and higher productivity with these Microsoft Dynamics 365 solutions.

B2B Sales Management Solution Symbol

IT Service Management

In our experience, aligning the service delivery activities of the IT Department with the needs of the business isn’t always easy. High operational costs, lost tickets and lengthy resolution times can be tackled with this tried and tested solution.

How We Can Help
B2B Sales Management Solution Symbol

Field Service

Do you have a fully functioning field service team, efficiently servicing customers with the correct equipment, preventing machinery failures before they happen and giving customers the right information at the right time. Or are you battling with some field service issues?

How We Can Help
Talent Management Solution Symbol

Customer Service

Give your customers the digital customer experience they expect, meeting them on the channels of their choice – Facebook, WhatsApp, Portal, Email, or any other communication platform.  Tracking and resolving queries efficiently, adding SLAs to ensure healthy resolution times and implementing an effective knowledge base are just a few of the features of this solution.

How We Can Help
B2B Sales Management Solution Symbol

Customer Experience

The customer experience is the impression you leave with your customer when they engage with you or your company. It’s the entire connection your organisation makes with people from every touchpoint you have with them. Do this badly, you’re toast. Do this well, and your customers will be impressed.

How We Can Help

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See our Solutions

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Contact
sales@ec.co.za
155 West Street, Sandton, 2031
Company
About us
Careers
Privacy Policy
B-BBEE Level 3
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Contact
011 234 1701
sales@ec.co.za

Glenflager Building
Kildrummy Office Park
1 Umhlanga Ave
Paulshof
Sandton
2191

Solutions

B2B Sales Management
Marketing Automation
B2B Digital Commerce
Finance + Operations
Talent Management
Customer Experience
Customer Service
IT Service Management
Field Service
Request + Work Management
Scheduling Resources
Customer Insights
Power Apps
Power BI
Power Virtual Agents
Bespoke Development

Product and Services

Proof of Concept
Microsoft Dynamics 365 Migration Assessment
Business Process Analysis & Design
UX, Portal and App Design
App in a Day
Teams Immersion

Company
About us
Careers
Privacy Policy
B-BBEE Level 3
Microsoft Gold Partner Verification across four areas
Company
sales@ec.co.za
Contact us
Careers
B-BBEE Level 3
155 West Street, Sandton, 2031
Solutions

Revenue Generation 
Modernise Service
Employee Productivity
Innovation with Low-code
Custom Builds

Products and Services

Proof of Concept
Microsoft Dynamics 365 Migration Assessment
Business Process Analysis & Design

Business Applications Logo

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