Legal
Privacy Policy
Your privacy is important to us.
It is our policy to respect your privacy regarding any information we may collect while operating our website. Accordingly, we have developed this privacy policy for you to understand how we collect, use, communicate, disclose, and otherwise make use of personal information.
We collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
Personal data should be relevant to its intended purpose and, as needed, accurate, complete and up to date.
We do not pass user data, personal or otherwise, to external agencies or third parties unless required by law.
We use reasonable security safeguards against loss, theft, unauthorised access, disclosure, copying, use and modification. We retain personal information only as long as needed for these purposes.
Links to other websites do not imply endorsement. We cannot control those websites; use them at your own risk and review their privacy policies before providing personal information.
We advertise through Google AdWords, and Google may use cookies to serve ads based on visits to this site. You may opt out through the Google advertising opt-out page.
We use Google Analytics to monitor website activity. See how Google uses data when you use partner sites or apps for more information.
Legal Age and Capacity
We do not accept users, or their representatives, under 18 years of age or who lack the capacity to be bound by this Privacy Policy.
No one may access our website, use our facilities or accept this Privacy Policy without the legal capacity to enter a valid, binding contract with the Company. Use by anyone lacking that capacity is at their own risk.
By using our online facilities, you warrant that you are 18 or older, emancipated, or have a parent or legal guardian’s consent, and that your legal capacity is not diminished by mental incapacity.
Protection of Personal Information
We respect your right to privacy under section 14 of the Constitution of the Republic of South Africa 108 of 1996, which underpins the Protection of Personal Information Act 4 of 2013 (“POPIA”).
To assist you, it may be necessary for you to share personal information with us. We take reasonable steps to protect it. “Personal Information” has the meaning provided in POPIA; what we request and why depends on the nature and scope of our relationship with you.
We subscribe to POPIA’s principles for electronically collecting Personal Information and are committed to its integrity and confidentiality.
Trusted suppliers and service providers may process information for us under strict confidentiality and security requirements, and only for the purpose for which we provide it.
We may transfer or outsource Personal Information for operational reasons. We do not sell, rent, lease or disclose it to unauthorised third parties. Where required by law, we may provide it to appropriate authorities or regulators.
Privacy Statement
Your information will be used only for the purposes in this Privacy Policy and our Terms and Conditions, except where applicable law permits or requires otherwise.
By accepting this Privacy Policy, you consent to our use of Personal Information for:
- providing and performing services obtained from us;
- notifying you of changes to our services and providing marketing services;
- responding to queries, developing our relationship with users, and understanding general user trends;
- security, administrative and legal purposes; and
- developing aggregated market data profiles and providing products and services where we have a legal duty to use or disclose information.
Personal Information is accessed only by employees, representatives, suppliers, service providers and consultants on a need-to-know basis and subject to confidentiality obligations.
We store Personal Information directly or in a central database. If that database is in a country without substantially similar data-protection laws, we take steps to ensure the information is adequately protected. Information is not retained longer than necessary for these purposes or applicable law.
Collection of Technical Information
Technical information does not by itself identify a specific individual. As you navigate our website, certain technical information may be collected through cookies and server logs; by using the website, you acknowledge and agree to this.
Security
We take the privacy and security of Personal Information seriously. We implement reasonable, up-to-date safeguards; maintain technical and organisational measures; and regularly monitor our systems for vulnerabilities and attacks.
No internet transmission is completely secure. Although we use reasonable endeavours to preserve the integrity, security and confidentiality of information, we cannot be responsible for breaches relating to a user’s own devices, including inadequate virus or spyware protection.
Subject to POPIA and related laws, we are not liable where information is compromised through circumstances outside our reasonable control, including hacking, viruses, trojan horses or malicious software. We continue to improve our safeguards and will notify you of breaches that affect your Personal Information.
Your Rights and Preferences
You have the right to know what Personal Information we hold about you, correct it, and opt out of direct marketing. You may ask what information we hold or sent to suppliers, service providers or third parties; update, correct or delete outdated information; unsubscribe from direct marketing; or object to processing.
Please allow up to 21 days for a response to a request. If you ask us to delete all Personal Information, you may need to end agreements with us; we may also refuse deletion where required by law or to protect our rights.
Cookie Policy
Your consent applies to www.ec.co.za.
What are cookies? Cookies are small text files stored on your device when a website loads. They help websites function securely, improve your experience, and help us understand performance.
How do we use cookies? We use first-party cookies needed for our website to function. We also use third-party cookies to understand site performance and interactions, keep services secure, provide relevant advertising and improve future visits.
What types of cookies do we use?
- Essential: enable core site functionality, user sessions and security.
- Statistics: help us measure visitors, page visits and traffic sources.
- Marketing: personalise advertising and measure campaign effectiveness.
- Functional: enable non-essential features, such as embedded media and social sharing.
- Preferences: remember settings and browsing preferences.
Third-party providers may use cookie data to show you advertising on other websites.
How can I control cookie preferences? You can change preferences during a browsing session using the Privacy Policy tab to view the consent notice again, change preferences or withdraw consent. You can also use your browser settings to block or delete cookies. For more information, visit allaboutcookies.org.
Contact
We welcome your comments and questions about this Privacy Policy. Please direct them to sales@ec.co.za.
Enterprisecloud may change this policy from time to time by updating this page. Please check this page to ensure you are happy with any changes.